FAQ

Q1: What's the Size of the product I'm interested in?

Normally, Large Size: Height 10.2"(260 MM); Medium Size : Height 9.4"(240 MM); Small Size : Height 8.7"(220 MM)

Q2: What is the MOQ?

MOQ is 1 piece. Generally, the more you order, the cheaper you get.

Q3: What is your principle for the samples?

A little sample fee will be charged.

Q4: Can you make my customized crystal design?

Yes. Customized Crystal Available. (Material, Colour, Size, etc.)
Please send us Design photo, QTY, Packing Requirement and receiving deadline for best quote.

Q5: Can I do texting on crystal?

Yes. Four ways to do texting: Sandblasting; 2D or 3D Laser engraving; UV Printing & Color Printing.
Ai ,Cdr or PDF OF LOGO necessary in advance.

Q6: What is the common Shipping Method?

Please inform your address and receiving deadline, Best Shipping method will be advised.    Regular Shipping Method:
    For sample, Express suggested. e.g, DHL, FEDEX, UPS, etc.
    If total weight is less than 100kg, Express suggested.
    If total weight is over 100kg, Sea Shipping Suggested.

Q7: Which payment can be acceptable?

Acceptable: Alibaba Trade Assurance, T/T, Western Union & Paypal.